Welcome to Uni Kitchen Pack

Terms and Conditions

Privacy

We do not store credit card details nor do we share any contact details or personal information with any third parties.

For more detailed information, please see our full Privacy Policy.

 

Delivery

Your items will be despatched within three days of receipt of your order and should be with you within seven days. Uni Kitchen Pack uses  APC  delivery service. This is a next day service by them, and we are not liable for any delays in this.

 

Cancellation

You can cancel your order by email up until it is despatched. We will refund your money, less 20% handling charge, within seven days.

 

Returns

Upon receipt, should you find that you do not require any item(s) please contact us by email within three days then return to us within seven days. The item(s) must not have been used and in the original packaging fit for resale. A full refund less delivery cost will be made within seven days of receipt of returns.

 

Faulty Products

Should you encounter a faulty item, please contact us by email within three days of receipt. Subject to confirmation of the fault, please return the item(s) to us and a replacement will be sent out within seven days of receipt. No refund will be given. If the faulty item(s) are not received by us within 14 days of the email, we will take it that the item(s) are now considered acceptable.

 

Age

To order you must be over the age of 18 years.  We are forbidden by law to sell knives to any persons under the age of 18.

 

Quality

All items are selected to meet the required standards for use in a domestic environment. In order to maintain supply, it may be necessary to supply items not exactly as shown in the illustrations.  Should this be the case we confirm that quality, size and function will not have been impaired in any way.

 

Price

All prices are as shown on the Uni Kitchen Pack website at date of order. Prices may be amended and altered at any time without notice.

 

We reserve the right to alter, amend or cancel our Terms and Conditions at any time and without notice.